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Terms & Conditions
- Creating the Contract
- Payment
- Security & Clearings
- Delivery
- Cooling Off Period
- Goods Delivered Damaged
- We Reserve the Right to cancel you order if:
- Internet Only Ranges
- Magnum Price Promise
- Creating the Contract
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1.You place an order on the website by selecting an item and entering the required information.
2.We will acknowledge you order by e mail.
3.Payments by credit card will be made in accordance with the details which you submit.
4.As soon as payment has been received by us, we will confirm the order and the contract will then have been agreed by both parties.
5.We reserve the right to refuse all or any part of the order. - Payment
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1.Full payment is required with your order either by credit or debit card. We cannot accept payment on delivery.
2.We will advise you if your payment details cannot be authorized. We may then invite you to pay by another method.
3.If an error is discovered in the pricing of the goods which you selected, we will either refund the money you have paid or you may agree to pay the correct price. - Security and Clearing
- 1.All credit card payments are processed through a secure system and no personal financial records are stored after the order has been completed.
- Delivery
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1.We will deliver only to the address given at the time you place your order and which has been approved by us. We do not offer a national distribution service and retain the right to refuse an order on the grounds that it is not within our currently approved area.
2.Delivery times are given in good faith. Much of our range is imported and sometimes, through no fault of ours, delays may happen. In those circumstances, we regret that we cannot be held responsible for any loss which you might incur.
3.You are asked to check that access to your home is suitable for the furniture you have selected. Please ensure that this is done carefully in advance and that the area is cleared of breakable objects before the delivery takes place.
4.Our delivery team will unpack and assemble all your goods, excluding occasional furniture, if so requested and place them where you direct, provided that there is clear access. They will also remove packaging if requested. (Please see below)
5.All deliveries must be signed for. Goods cannot be left without your signature that you have received and inspected the goods and are fully satisfied with them. If you are not at home when we deliver or if you are not satisfied with the goods, we will return them to our depot. - Cooling Off Period
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1.You are entitled to a statutory cooling off period beginning from the date you placed your order and ending 7 working days after you received the goods. Beds and mattresses are however excluded from this provision once they have been removed from their wrapping. Special order goods are also excluded.
2.You must inform us in writing by e mail during the cooling off period that you are canceling the contract.
3.If the goods, excluding Special Orders, are canceled before delivery and they do not fall into the category of "a Special Order", we will refund the money paid in full, including delivery charge.
4.If you cancel the order and the goods, excluding Special Orders, have been dispatched and are on route to you, we may not be able to cancel the delivery. In this case, you are responsible for the goods when they are delivered. Keep them wrapped and make arrangements for them to be returned to us as soon as possible and in any event, within 30 days of delivery to you. When we receive the goods back in "as new" condition, we will refund the money you have paid less the cost the collection.
5.If the goods have been delivered to you and you cancel the order, excluding Special Orders, within 7 working days of delivery, you are responsible for them. You must make arrangements for them to be returned to us as soon as possible and in any event, within 30 days of delivery to you. When we receive the goods back in "as new" condition, we will refund the money you have paid less the cost the collection.
6.Beds and Mattresses... May we remind you that the cooling off period for these goods is dependant on their not being removed from their sealed wrapping. Once they have been removed from their wrapping, you will not have the right to cancel the order or return the goods.
7.Special Orders are for goods that are made specially for you. This will apply to all upholstery orders where the goods are not held in stock but are made to fulfil your order. You will not be able to cancel Special Orders whether the order is placed in store, over the telephone or on line. - Goods Delivered Damaged
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1.Every effort will be made to ensure that the goods you have ordered arrive undamaged.
2.If the goods are found to be either damaged or faulty in any way at the time of delivery, you must complete the delivery report which will be provided by the delivery crew. Damage reported after delivery will not normally be accepted.
3.We will repair any damage to "as new" standard. If we are unable to do this, we will replace the item and collect the unsatisfactory piece at the same time.
4.If the goods supplied are faulty and you do not wish us to repair or replace them, we will refund all monies paid when those goods are returned to us in their original wrapping within a maximum of 14 days. - We reserve the right to cancel the order if:
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1.Your payment has not cleared.
2.Part of the order has been incorrectly described or priced by us in error on the web site.
3.You have requested delivery to an area outside our current approved distribution area.
4.You fail to provide a correct name and address or credit card details.
5.You are not 18 or older
6.If circumstances beyond our control make it reasonably impossible for us to fulfill your order.
If you find an item cheaper elsewhere then we will beat the price providing, in our opinion, the following conditions are met.
1.> The two items must be identical.
2.> The price must be inclusive of VAT and any additional charges e.g. delivery.
3.> The item must be brand new and not reconditioned, end of line or returned stock.
4.> This must be the normal price of the item i.e. it isnot in a sale or on special offer.
5.> You must provide sufficient information to enable us to verify the price ourselves e.g. website address.
6.> The alternative item must currently be available.
7.> Price promise only applies to goods available in the UK.
For more information call our Customer Service Department on 01942 261563
Please note that we reserve the right not to uphold the price promise if doing so would result in Magnum Furniture Store Ltd making a loss.
Variation to these Terms and Conditions:
Nothing said by an employee of this company may vary these terms and conditions and no liability will be accepted for statements unless they are fraudulent.
Intellectual Property Rights
The content of this Website is © Magnum Furniture Store Ltd (or its third party licensors). Disclaimer
Neither Magnum Furniture Store Ltd nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this Website or any site linked to it.
Company Info
Magnum Furniture Store Ltd, Company No. 6882553, VAT No. 948928556.
Registered Address:
Magnum Furniture Store Ltd
Magnum House
33 Lord Street
Leigh
Lancashire
WN7 1BY
